Online tool offers help for drug users

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TURNING Point has launched an expanded Counselling Online telehealth service.
Nanjing Night Net

The service is part of the Commonwealth Government’s response to addressing the impacts of ice in Australian communities, as more than 60 per cent of people reaching out to Turning Point’s 24-hour counselling service are making contact for the first time.

The government is investing about $300 million in responding to the recommendations of the National Ice Taskforce and has been working with Turning Point on understanding how best to engage with people concerned about their drug use as well as their families.

Since 2006, Turning Point has delivered free, live text-based alcohol and other drug counselling across Australia via 梧桐夜网counsellingonline.org419论坛.

The service is available 24 hours per day, seven days a week and the site also includes interactive screening tools and information.

This is a critically important way for those seeking help to deal with issues of stigma and have a safe, easy to engage point of contact for what can often be an incredibly troubling time in someone’s life.

We know from our research that time constraints, geographical location, stigma and anxiety about privacy can stop people from making contact with face-to-face services, which translates into those people not seeking help.

Recent changes to the online service include a moderated forum that provides communities of support, information and an opportunity to discuss recovery strategies.

Self-help modules have been developed that provide tailored guidance for an individual’s needs and there are additional tools such as SMS relapse prevention support where subscribers receive supportive messages over critical time periods such as Friday evenings to help minimise risk of relapse.

Professor Dan Lubman,

Turning Point director

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